We recommend using email as it allows us to respond to you faster. Important: When you email us, please include your phone number and dashboard network name so we can investigate before getting back to you.
Please note that we ship Monday through Friday and tracking numbers are emailed at approximately 7pm US Pacific time on the day your order ships. Orders placed by 1:30p US Pacific are usually shipped same day. Orders placed after 1:30p will ship the next business day.