If you have technical or pre-sales questions about Open Mesh products, visit the Support Center. We try to have most answers there. We especially recommend Network Planning Guide and Cloud Controller Quick Start Guide.
We recommend using email as it allows us to respond to you faster. Important: When you email us, please include your phone number and dashboard network name so we can investigate before getting back to you.
Please note that we ship Monday through Friday and tracking numbers are emailed at approximately 7pm US Pacific time on the day your order ships. Orders placed by 12:30p US Pacific are usually shipped same day. Orders placed after 12:30p will ship the next business day.
You may contact us at:
503-616-2764 ext 1
503-616-2764 ext 2
CloudTrax Help Center
—The Open-Mesh Team